Privacy Policy

ZenKart India (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

ZenKart India is owned and operated by Zendec Infotech LLP, registered in India with the following address:

Zendec Infotech LLP
12/170, Chinakkal, Vengara,
Malappuram, Kerala, India – 676304

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party gateways)
Account login credentials (if applicable)

b. Non-Personal Information

Browser type and version
IP address
Device type
Pages visited and time spent on our site
Referring URL

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Improve our website and services
Send order updates and promotional messages (with consent)
Prevent fraudulent transactions and enhance security

3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

Trusted service providers (e.g., courier companies, payment processors) for order fulfillment
Legal authorities if required by law or to protect our rights and users
Marketing platforms (with your consent) to deliver relevant ads

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Analyze site traffic and usage patterns
Enhance your shopping experience

You may disable cookies in your browser settings, but this may affect certain functionalities of the site.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. We recommend safeguarding your account credentials at all times.

6. Your Rights

As a user, you have the right to:

Access the personal data we hold about you
Correct inaccuracies in your data
Request deletion of your data (subject to applicable laws)
Opt out of marketing communications

To exercise these rights, email us at support@zenkartindia.com.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📧 Email: support@zenkartindia.com
📞 Phone: +91 9207245989
📍 Address:
Zendec Infotech LLP
12/170, Chinakkal, Vengara,
Malappuram, Kerala, India – 676304